Who we are and what this policy covers
Gulfshine Services Inc. ("Gulfshine," "we," "us") provides exterior cleaning services in South Florida. This policy covers information collected through this website, our contact and estimate forms, and communications you have with us by phone, text message, or email in connection with this website. It does not cover third-party websites we may link to.
Information you provide to us
When you contact us or request an estimate, we collect the information you choose to submit. This may include your name, email address, phone number, property address, city, ZIP code, property type, the services you are interested in, preferred timing, and any details you include in a message. If you communicate with us by phone, text, or email, we collect the contents of those communications and the contact information you use.
Information collected automatically
Like most websites, our hosting, security, and analytics providers automatically process limited technical information such as IP address, browser and device type, pages visited, referring website, and the date and time of visits. This is used to keep the website working, to protect it from abuse, and to understand in general terms how visitors use the site.
When you submit a contact or estimate form, an automated security check runs first to confirm the submission is coming from a person rather than a bot. That check reviews technical signals from your browser and network, including your IP address. It is not used to track you across other websites, and submissions are not stored on this website — they are delivered to our inbox so we can reply.
We also use a standard website analytics service to see how many people visit, which pages they read, and how they found us. We have turned off its advertising and personalization features, so this information is not used to build advertising profiles about you or to show you ads.
How we use information
We use the information described above to respond to your inquiries, prepare and discuss estimates, schedule and perform services, communicate about appointments and follow-up, maintain business and operational records, prevent duplicate or abusive submissions, improve the website, and comply with legal obligations. We do not use form contents for advertising analytics, and we do not sell your personal information.
How we share information
We share information only as needed to run the business: with the service providers that host and protect this website, screen form submissions for automated abuse, deliver those submissions to our inbox, and provide the website analytics described above; and with professional advisers or authorities when required by law or to protect our legal rights. Service providers are permitted to use the information only to provide their services to us. We do not sell or rent personal information to third parties, and we do not share it for cross-context behavioral advertising.
Security and retention
Form submissions are protected in transit with HTTPS, and access is limited to those who need it to respond to you. We retain estimate and contact records only as long as reasonably needed, and longer only where needed to provide services you have requested, maintain business records such as invoices, or meet a legal obligation. No website or storage system can guarantee the elimination of every security risk.
Cookies and similar technologies
Cookies are small files a website asks your browser to store. This site uses them to measure visits through our analytics provider, and a short-lived cookie may be set while our security check runs. We do not use advertising cookies. You can block or delete cookies in your browser settings at any time. Blocking analytics cookies does not affect your ability to read the site or contact us, though the security check does need to run for a form submission to reach us.
Your choices and rights
You may contact us at any time to ask what information we hold about a submission, to correct it, or to request its deletion. Depending on where you live, you may have additional privacy rights under state law, including rights to access, correct, delete, or obtain a copy of your personal information. To exercise any of these choices, email [email protected] and we will respond within a reasonable time. We will not treat you differently for exercising a privacy right.
Text messages and email
If you provide a phone number and ask to be contacted by phone or text, we will use it to respond to your request and coordinate service. You can opt out of text messages by replying STOP, and you can ask us to stop emailing you at any time.
Children's privacy
This website is intended for adults arranging property services. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, contact us and we will delete it.
Third-party links
This website may link to third-party websites and services, such as review platforms or map services. Those sites have their own privacy practices, and this policy does not apply to them.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the effective date at the top of this page. Material changes will be reflected here before they take effect.
Contact us
Questions about this policy or your information can be sent to [email protected] or by phone at (561) 771-4853.